Privacy Policy
At The Yoga Quest (TYQ), your privacy is important to us. This policy explains what information we collect when you use our website and services, how we use it, and how we keep it safe.
1. Who We Are
This Privacy Policy applies to TYQ, your online yoga studio.
​
2. Information We Collect
When you interact with TYQ, we may collect different types of information to provide our services effectively:
• Information You Give Us Directly:
• Contact Details: Your name, email address, and phone number (especially for WhatsApp communication) when you book a class, workshop, trial session, or contact us.
• Payment Information: When you make a payment, we use Cashfree Payments, a secure third-party payment gateway. We do not store your full credit card or bank account details on our servers. Cashfree Payments handles your payment information directly and securely.
• Any information you choose to share with us regarding your health or fitness for safe practice during private sessions or inquiries.
• Information We Collect Automatically:
• Website Usage Data: When you visit our website, we automatically collect certain information like your IP address, browser type, pages you visit, and the time you spend on our site. This helps us understand how our website is used and how we can improve it.
• Cookies: Like most websites, we use "cookies" – small data files placed on your device – to enhance your browse experience. You can set your browser to refuse cookies, but some parts of our website might not function fully.
​
3. How We Use Your Information
We use the information we collect for the following purposes:
• To Provide Services: To process your bookings, confirm your sessions, send you class links, and manage your participation in our yoga classes and workshops.
• For Communication: To send you important updates, payment reminders, promotional offers (you can opt-out anytime), and to respond to your inquiries via email or WhatsApp.
• To Process Payments: To facilitate secure transactions for your purchases through our payment gateway, Cashfree Payments.
• To Improve Our Services: To analyze website traffic, understand student preferences, and continuously enhance our classes and overall experience.
• For Our Blog: To manage and potentially monetize our blog section (this typically involves anonymous usage data, not personal information).
​
4. How We Share Your Information
We respect your privacy and will not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information only in these limited situations:
• Service Providers: We share necessary information with trusted third-party service providers who help us operate our business, such as Wix (our website platform), Cashfree Payments (our payment gateway), and our email/WhatsApp communication providers. These providers are obligated to protect your information.
• Legal Requirements: If required by law, court order, or government request, we may disclose your information.
• With Your Consent: We may share your information with others if you give us explicit permission to do so.
​
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, please remember that no method of transmission over the internet or electronic storage is 100% secure.
​
6. Your Choices
• Access & Correction: Since we don't provide student logins, if you wish to review or correct your information, please contact us directly via email or WhatsApp.
• Opt-Out: You can opt-out of receiving promotional emails or WhatsApp messages from us at any time by following the unsubscribe instructions in our communications or by contacting us.
​
7. Children's Privacy
Our current services are generally intended for individuals who are 18 years of age or older. We do not knowingly collect personal information from children under 18 unless explicitly provided with verifiable parental consent for specific programs designed for minors. If we introduce dedicated children's yoga programs in the future, we will update this policy to detail our practices for collecting, using, and safeguarding children's personal information in compliance with applicable laws, including obtaining parental consent.
​
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will post any updates on this page, and the revised policy will be effective immediately upon posting.
​
​